FAQ - Heatmaps

Find everything regarding Heatmaps in this section.

What is a Heatmap?

A Heatmap represents your analytics data visually over your page. By merely looking at the heatmap, you can tell

1. Click Maps - Most clicked areas of the page

2. Attention Maps - Most attention-grabbing areas of the page

3. Scroll Maps - Percentage of people scrolling up to a certain page depth

How can I see the heatmap for a dynamic element like a popup or element that appear on hover on my page?

With our dynamic heatmaps, you can watch the click and scroll maps for any popup or hover elements. All you need to do is to find a session recording with that particular element, go to the time where that element has appeared, and click on the "Heatmap" button at the top right corner of the session replay screen.

Click here to learn more about dynamic heatmaps.

How can I see a heatmap for a different page version (on the same URL under the A/B test) or without a popup?

With our dynamic heatmaps, you can watch the click and scroll maps for any variant of your page. All you need to do is to find a session recording with that particular variant, go to the time with that variant, and click on the "Heatmap" button at the top right corner of the session replay screen.

Click here to learn more about dynamic heatmaps.

Why my heatmaps are not yet populated?

There might be a few reasons:

1. Check your URL or URL pattern - please make sure that the format is correct

2. There are not enough page views of the page yet

You can also try to find a session for that URL and watch a dynamic heatmap for the page in the meanwhile.

Click here to learn more about dynamic heatmaps.

If you do not get an answer for your query, you can ping us on chat or you can email us at [e-mail].

In Multi Page heatmaps can we match URLs by query parameters ?

No, while creating multi page heatmaps, you can specify URL patterns to match for the heatmap. We ignore the query parameters or the hash of the URL for this match. So for example /page and /page/#abc/?q=a would be considered the same URL.

Can we use regular expressions while creating Heatmaps ?

Yes, while creating heatmaps, you may choose Regular Expression as the match type.

Regular Expression in Heatmaps

You can get some examples and learn more about using Regular Expressions for heatmap URL matching here.