Browsee
  • Getting Started
    • How to use Browsee on Shopify Store?
    • Shopify Stores
  • Integration
    • Snippet Integration
      • Direct JS Integration
      • GTM Integration
      • SDK Integration
      • Wordpress Integration
      • Shopify Integration
      • Troubleshooting Integration
    • Managing Recordings
    • API Calls
      • Log Event Call
      • Identify Call
      • Session Url
      • Generate Secret Key
      • Data Export API
      • Track HTTP API
      • Identify HTTP API
  • Understand Your Users
    • Session Search
      • Date Range
      • User Actions
      • User Attributes
      • Session Tags
        • Network Errors and Slowness
        • Javascript (JS) Errors
        • Frustration Clicks or Rage Clicks
        • Broken Links
        • U Turn
        • Searching For Something
        • Going in Circles
        • High Engagement
        • High Input Time
        • Repeat Pages
        • Repeat Events
      • Regular Expression Search
    • Segments
    • Segment Analytics and Alerts
    • Subscribe to a Segment
    • Configure Dashboard
    • Session Replays - Save, Share, and Delete
    • User Experience Issues
  • Heatmaps
    • Heatmaps
    • Create Heatmaps
    • Compare Heatmaps Across Date Ranges
    • Segmentation in Heatmaps
    • Heatmap Sessions
    • Dynamic Heatmaps
  • Funnels
    • Creating Funnels
    • Funnel Analytics and Alerts
  • FAQ
    • Frequently Asked Questions
    • FAQ - Browsee Installation
    • FAQ - Account and Project
    • FAQ - Session Recordings
    • FAQ - Heatmaps
    • FAQ - Payment & Plans
  • Project
    • Add User
    • Add Project
    • Setting Up SSO Login
    • Third Party Integrations
    • Content Security Policies
  • Plans and Billing
    • Recording and Sampling
  • Data Privacy
    • Privacy
    • Do Not Track Settings
    • Link Browsee with your Privacy Policy
    • GDPR Compliance
  • Feedback & Popups
    • Creating Notifications
    • When to Show
    • Where to Show
    • Advanced Targeting
    • Feedback Widget
    • Integrations
  • Request A Feature
    • Request a New Feature
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  1. FAQ

FAQ - Heatmaps

Find everything regarding Heatmaps in this section.

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Last updated 2 years ago

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What is a Heatmap?

A Heatmap represents your analytics data visually over your page. By merely looking at the heatmap, you can tell

  1. Click Maps - Most clicked areas of the page

  2. Attention Maps - Most attention-grabbing areas of the page

  3. Scroll Maps - Percentage of people scrolling up to a certain page depth

How can I see the heatmap for a dynamic element like a popup or element that appear on hover on my page?

With our dynamic heatmaps, you can watch the click and scroll maps for any popup or hover elements. All you need to do is to find a session recording with that particular element, go to the time where that element has appeared, and click on the "Heatmap" button at the top right corner of the session replay screen.

How can I see a heatmap for a different page version (on the same URL under the A/B test) or without a popup?

With our dynamic heatmaps, you can watch the click and scroll maps for any variant of your page. All you need to do is to find a session recording with that particular variant, go to the time with that variant, and click on the "Heatmap" button at the top right corner of the session replay screen.

Why my heatmaps are not yet populated?

There might be a few reasons:

  1. Check your URL or URL pattern - please make sure that the format is correct

  2. There are not enough page views of the page yet

You can also try to find a session for that URL and watch a dynamic heatmap for the page in the meanwhile.

If you do not get an answer for your query, you can ping us on chat or you can email us at support@heroteck.com.

In Multi Page heatmaps can we match URLs by query parameters ?

Can we use regular expressions while creating Heatmaps ?

Yes, while creating heatmaps, you may choose Regular Expression as the match type.

No, while creating , you can specify URL patterns to match for the heatmap. We ignore the query parameters or the hash of the URL for this match. So for example /page and /page/#abc/?q=a would be considered the same URL.

You can get some examples and learn more about using Regular Expressions for heatmap URL matching .

Click here to learn more about dynamic heatmaps.
Click here to learn more about dynamic heatmaps.
Click here to learn more about dynamic heatmaps.
multi page heatmaps
here
Regular Expression in Heatmaps