Browsee
  • Getting Started
    • How to use Browsee on Shopify Store?
    • Shopify Stores
  • Integration
    • Snippet Integration
      • Direct JS Integration
      • GTM Integration
      • SDK Integration
      • Wordpress Integration
      • Shopify Integration
      • Troubleshooting Integration
    • Managing Recordings
    • API Calls
      • Log Event Call
      • Identify Call
      • Session Url
      • Generate Secret Key
      • Data Export API
      • Track HTTP API
      • Identify HTTP API
  • Understand Your Users
    • Session Search
      • Date Range
      • User Actions
      • User Attributes
      • Session Tags
        • Network Errors and Slowness
        • Javascript (JS) Errors
        • Frustration Clicks or Rage Clicks
        • Broken Links
        • U Turn
        • Searching For Something
        • Going in Circles
        • High Engagement
        • High Input Time
        • Repeat Pages
        • Repeat Events
      • Regular Expression Search
    • Segments
    • Segment Analytics and Alerts
    • Subscribe to a Segment
    • Configure Dashboard
    • Session Replays - Save, Share, and Delete
    • User Experience Issues
  • Heatmaps
    • Heatmaps
    • Create Heatmaps
    • Compare Heatmaps Across Date Ranges
    • Segmentation in Heatmaps
    • Heatmap Sessions
    • Dynamic Heatmaps
  • Funnels
    • Creating Funnels
    • Funnel Analytics and Alerts
  • FAQ
    • Frequently Asked Questions
    • FAQ - Browsee Installation
    • FAQ - Account and Project
    • FAQ - Session Recordings
    • FAQ - Heatmaps
    • FAQ - Payment & Plans
  • Project
    • Add User
    • Add Project
    • Setting Up SSO Login
    • Third Party Integrations
    • Content Security Policies
  • Plans and Billing
    • Recording and Sampling
  • Data Privacy
    • Privacy
    • Do Not Track Settings
    • Link Browsee with your Privacy Policy
    • GDPR Compliance
  • Feedback & Popups
    • Creating Notifications
    • When to Show
    • Where to Show
    • Advanced Targeting
    • Feedback Widget
    • Integrations
  • Request A Feature
    • Request a New Feature
Powered by GitBook
On this page
  • How to create a feedback form

Was this helpful?

  1. Feedback & Popups

Feedback Widget

It is important to get in-product feedback from users at the right time. You can easily do that with Browsee feedback forms.

PreviousAdvanced TargetingNextIntegrations

Last updated 1 year ago

Was this helpful?

You can create feedback forms in Browsee with input fields like:

  • Text Input

  • Text Area

  • Rating (smiley, numeric, star)

  • Radio input

  • Checkbox

  • Snapshot button

How to create a feedback form

Go to "Notifications" tab from the left nav. To add a new form, click on "Add Notification" button.

For creating feedback form, choose the type as "Feedback"

Choose Theme

Once you will click the feedback, you will get an option to choose among multiple themes. Choose from the various themes as shown below:

Once you will choose the theme, you can edit it as per your designs. You can change the color, logo, position and add questions of your choice.

How to target Feedback forms

The best way to show feedback forms is to make them a permanent sidehook or sticky, allowing users to add feedback whenever they want. This approach gives users the freedom to choose when they want to provide feedback, without feeling like it's a chore or something that needs to be done at a certain time. It will appear on your website as a button as shown below:

For making your feedback form sticky and appear as a sidehook, you need to choose the position from:

  • Right center

  • Left center

  • Bottom right

  • Bottom left

To make it appear as a permanent sidehook:

  • Go to the target tab

  • In "when to show" section, turn on the settings for "Side Hook" as shown below

  • Once you will turn on the Side Hook, you can also edit the look and feel of the hook like color, font, etc. as shown below:

URL and Advanced Targeting

Integrations

Follow the documents on and to decide the URLs on which you want to show the feedback form and other settings.

Follow the document on to choose to send your data to other CRMs via POST calls or in emails. If the option is not there, feel free to reach out to us at contact@heroteck.com

Where to show
Advanced Targeting
Integration
Choose from Notifications, email collection forms and feedback forms