We believe that session replays can provide a lot of learning without any user-identifiable or potentially sensitive information. This is why we have added these privacy modes to Browsee. Depending on the kind of data users see or input in your product, you can choose any or all of these privacy modes.
In all our privacy modes, all data hiding happens at the source (user's browser), which means no personal or sensitive data ever reaches our servers.
This mode helps you from accidentally capturing or watching user's emails or phone numbers in unencrypted forms.
You can use this mode if users sometimes submit potentially identifiable or sensitive information in your open text fields or provide personal details in your forms.
When this mode is on all text input is replaced by * character.
Dropdowns and radio button selections are not recorded.
Note that this mode may fail in some inputs when you use 3rd party libraries which convert input fields into text fields like select2. We recommend using the next mode in such cases.
Sometimes hiding user input data is not enough. Products often take user input and display it within their product. Profile pages, bank products, insurance, and order pages are potential examples. It's imperative in this case to filter potentially sensitive information from all the pages in the recordings.
You can use this mode if you are only interested in understanding broad usability patterns on your website.