Privacy

Browsee helps you understand users without infiltrating their privacy.

We believe that session replays can provide a lot of learning without any user identifiable or potentially sensistive information. This is why we have added these privacy modes to Browsee. Depending on the kind of data users see or input in your product, you can choose any or all of these privacy modes.

In all our privacy modes, all data hiding happens at the source (user's browser), which means no personal or sensitive data ever reach our servers.

Privacy Modes

Block Potentially Sensitive Inputs

When user enter any thing like a number or email address in the input fields in your product, this mode hides them in the recordings.

This mode helps you from accidentally capturing or watching user's emails or phone numbers in unencrypted forms.

Block All Input Fields

This mode hides all user input from recordings.

You can use this mode if users sometimes submit potentially identifiable or sensitive information in your open text fields or provide personal details in your forms.

All Input Hidden
  • When this mode is on all text input is replaced by * character.

  • Dropdowns and radio button selections are not recorded.

Note that this mode may fail in some inputs when you use 3rd party libraries which convert input fields into text fields like select2. We recommend using the next mode in such cases.

Block all Sensitive Data on Page

We recommend this mode for products which user identifiable information inside their product like profile pages.

Sometimes hiding user input data is not enough. Products often take user input and display it within their product. Profile pages, bank products, insurance and order pages are potential examples. It's imperativie in this case to filter potentially sensitive information from all the pages in the recordings.

Block All Page Text And Inputs

This is the ultimate private mode, where any text on the page is hidden and you are only analyzing UX elements and mouse movements.

You can use this mode if you are only interested in understanding broad usability patterns on your website.

All Text Hidden

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